| Quality Policy |
We provide service to the customer comparable with the highest quality in our
field conforming to specific requirements and cost effective product in the
shortest time by the adoption of the right first time principle:
Key element of our philosophy are:
- To exceed customer expectation by ensuring two way communication to
enable us fully understand and fulfil their requirements
- Setting measureable targets to monitor our achievements toward
predetermined objective
- To evaluate our performance against these targets to identify progress
- To provide appropriate resource and a suitable working environment
- To monitor, audit and review our system to identify areas to continually
improve performance.
Mustafa and Kamal Ashraf Trading Company recognise that their staff are the
single most important resource in the achievement of this policy and so we
encourage a positive and open culture by providing development and training
and an atmosphere where two way communication thrives.
Our Policy will ensure that customer requirements are recognised and that
consistent control of the requirement is established and maintained.
This quality policy is reviewed annually or as required by changing
circumstances in order to ensure its continuing suitability.cy
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